1. If a bin is stalled and not moving, click on the S/RMs tab. Check the row of information about your aisle. If the text is green, wait several minutes until the text turns red and the Current Status is “out-of-service”.
2. Wait several minutes until the text turns red
and the Current Status reads: “Out-Of-Service”
3. Right click anywhere in the row of information about your aisle. Click on Change SRM Status, then click Place in Service.
4. Select Retry, then click OK. Be careful-- DO NOT SELECT "Abort"!
This will take the entire ARC out of service, and you will have to call someone from Systems to restart the ARC.
If successful, the Current Status should reads: “In-Service”