Cultivating a Culture of Care: Trauma-Informed Librarianship: Trustworthiness & Transparency
Supported by a Carnegie Whitney Grant from the American Library Association.
Trustworthiness & Transparency
The library operates openly and makes decisions transparently to build trust with staff and patrons.
How can we create a transparent environment where we build trust across communities?
Ideas for Building Trust with Patrons
Provide safe spaces and make them inviting
Research suggests that libraries can build trust, self-reliance, and social capital by offering safe spaces that support learning and literacy.
Create a community of practice or learning group
This provides an opportunity for librarians and patrons (public, students, faculty etc.) to share knowledge about a topic of interest.
Survey the community
Find out what your patrons need
Developing Trust
Workplace Trust and Transparency
Book Recommendations
- Dare to Lead"Leaders are people who hold themselves accountable for recognizing the potential in people and ideas, and developing that potential. This is a book for everyone who is ready to choose courage over comfort, make a difference and lead."
- The Power of Trust: How Companies Build It, Lose It, Regain It"Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out."
- Reclaiming Our Students"An experiential approach to creating emotional health and community in the classroom with the Neufeld Institute’s insightful approach to building relationships."
- Teaching When the World Is on Fire"An energizing volume that speaks to our contentious world and the necessary conversations we all must have about it."
- The Power of Moments: Why Certain Experiences Have Extraordinary Impact"The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work."